Terms and Conditions
Terms and Conditions
By using our services, you acknowledge that you have read, understood, and accepted our pricing and services. The charges for services are fee based, as follows:
- Initial Fee for Services includes one(1)telephone consultation and one(1)resume writing/revising (one (1) industry)which includes two(2)initial revisions between client and Ryno Resumes.
- Fee quote to be disclosed upon review of current resume and is dependent upon current experience levels and intricacies involved in the drafting, starting at an hourly rate of $125.00
- Hourly rate includes time spent drafting and revising resumes, gathering client documentation and scoping the same, as well as time spent communicating with and attempting to reach client. Ryno Resumes will do everything in its power to ensure a successful relationship and accommodate client for its initial consultation. However, it is ultimately up to the client to ensure successful communication efforts so that Ryno Resumes can assist the client to the best of its abilities. If, after Ryno Resumes determines that a client is unresponsive, Ryno Resumes will make two valid attempts to reach that client before billing for time spent on communication efforts.
- Additional resumes for multiple industries or target markets will be an additional fee/fees
- LinkedIn profile consultation or revisions requires an additional fee/s
You agree that the general turnaround time for Career Basic & Basic+ is 4-7 business days, while Career Catalyst is 4-5 business days & our Success Accelerator package is 2-3 business days following our formal, scheduled telephone consultation. You agree that Ryno Resumes is under no obligation to deliver your resume prior to the above timeframes. If you require rush service, (defined as any time sooner than the aforementioned period), additional fees will apply.
Proofreading and Accuracy
You are responsible for checking the documents’ and profiles’ factual completeness and accuracy. While we do our best to strive for excellence, you agree to take final responsibility for proofreading. This is especially important in that Ryno Resumes cannot possibly ensure the accuracy of spelling of businesses and addresses, as well as acronyms involved in every facet of different industries.
Refunds.
Once you have paid for your services and received your new resume (we track all email and telephone conversations), there will be no refunds. You acknowledge that our time spent reviewing initial documents, communicating with you, preparing resumes and other documents, and/or providing all other products and services, is compensable. Ryno Resumes guarantees that if you follow our advice in applying your resume in the correct manner, you will obtain interviews with your new resume. For purposes of these Terms and Conditions, “guarantee”means that should you not obtain an interview within a 2 month time frame and you feel the new resume, as a result, is not effective in the marketplace, Ryno Resumes will consult with you to review the resume and your documentation of submissions to appropriate employers. At that point, if necessary, we will rewrite the resume at no additional fee.
Service Cancellation
Ryno Resumes reserves the right to refuse service to anyone or to cancel service to anyone. If client has already paid for services but Ryno Resumes cancels prior to delivery of client’s resume, client will receive a refund of payment. If client cancels service after Ryno Resumes has already initiated the resume drafting/revising process, Ryno will refund payment minus any expenses incurred in services at our hourly 125.00 rate.
Electronic Files
We provide your resume documents in Microsoft Word format and PDF, if requested. We cannot otherwise guarantee the compatibility of files with your systems or that documents will retain their original formatting features.
Data Privacy
Your communication to us through email and other social media sites such as LinkedIn contains personally identifiable information, such as IP addresses. Furthermore, by nature of our services, we are privy to other personally identifiable information about you in order to provide our services. Ryno Resumes is committed to keeping your data secure. Ryno restricts and monitors access to personal information.Your personal information is only shared with employees of Ryno Resumes and those who work for us, and this access is only for the business purpose for which you have hired Ryno Resumes. You have the right to request, at any time, the destruction of your information from our system Ryno Resumes may reach out to you to get consent to use our work (including resumes and other work prepared for you) and your questions, comments, and feedback in instructional, promotional, or other material.. (With your consent for the above, we will remove your personal information from any such documents)
DISCLAIMER
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES (added 10/30)
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.